Mpalos || Offwhite
Handmade Greek leather sandals.
Leather top and leather soft insole with rubber sole
Thank you so much for your support in our small business! Please note that due to COVID-19, our company has taken social distancing measure with limiting two persons at each packing station each time. At this time, we require 1-3 working days on average to fulfil your order before dispatching. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Notice: Due to the impact of COVID-19, there may be a slight delay in your shipment.
You will receive a confirmation email once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 48 hours. You will receive a second email once your order has been shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 - 3 working days for the tracking information to show. In some rare cases, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
Shipping within Greece is carried out by Geniki Taxydromiki. A flat rate of 4,50€ applied in all purchases for CoD and a flat rate of 2,00€ is applied via Credit/debit or PayPal
If there are any issues from our side that may delay the delivery of your order (e.g. material shortage), we will inform you via phone, email or on your social as soon as possible, and allow you to cancel the order if you wish. If you have any questions regarding your order, please contact our customer service via mobile phone 6971925414 or email at email@example.com
Returns and exchanges must be made after you contact us via our website contact form, email or from our social media channels.
Only within Greece, and only for changing the size of the sandal, the shipping costs for returning and re-shipping are covered by us. For all other countries all shipping costs including taxes and customs for returning and for re-shipping, are paid by you, the customer.
If you request a refund, and only in the case where the returned item meets the conditions aforementioned, the purchase price (excluding delivery charges) will be refunded to you within 15 days.